Toll free:
+1-800-385-1627
+1-800-385-1627
Email:
support@hrtrainonline.com
support@hrtrainonline.com
Cart:
0 items
0 items
Webinar Pack
Modules:
Pack of FIVE : OnDemand Courses 2024
Product Id: 600039
Training Options
Webinar Packs Access recorded version unlimited viewing for 6 months. (For Customize Webinar Packs Please Call Customer Care)
Overview: Employee termination is a critical and challenging aspect of human resource management that can significantly impact an organization's reputation, culture, and legal standing.
To navigate this process successfully, HR professionals and managers must understand both the essential steps to take and the common pitfalls to avoid.
This informative and engaging presentation, "Employee Termination - What and What Not to Do?" provides a comprehensive overview of best practices, legal considerations, and crucial insights for managing terminations effectively and ethically.
Why should you Attend: Individuals across various roles within organizations should attend the "Employee Termination - What and What Not to Do?" training for several compelling reasons. Firstly, this training equips HR professionals, managers, and organizational leaders with the knowledge and skills required to navigate the complex and legally intricate process of employee termination effectively. It ensures that participants understand the essential legal compliance aspects, reducing the organization's exposure to potential legal risks and liabilities.
Moreover, attending this training fosters a workplace culture rooted in fairness, transparency, and empathy, even during challenging terminations. Participants learn to conduct termination meetings with professionalism, minimizing emotional distress and maintaining a positive work environment. The training addresses the vital aspects of post-termination responsibilities, including reference checks and workplace violence prevention, which are crucial for safeguarding both the organization and its employees.
In an era where reputation matters greatly, this training empowers attendees to protect their organization's image by handling terminations ethically and in alignment with legal standards. Ultimately, those who attend this training emerge with the confidence, knowledge, and practical skills to effectively manage terminations, reduce legal risks, and uphold the dignity and well-being of all involved parties, creating a win-win scenario for both employees and organizations.
Areas Covered in the Session:
Who Will Benefit:
This informative and engaging presentation, "Employee Termination - What and What Not to Do?" provides a comprehensive overview of best practices, legal considerations, and crucial insights for managing terminations effectively and ethically.
Why should you Attend: Individuals across various roles within organizations should attend the "Employee Termination - What and What Not to Do?" training for several compelling reasons. Firstly, this training equips HR professionals, managers, and organizational leaders with the knowledge and skills required to navigate the complex and legally intricate process of employee termination effectively. It ensures that participants understand the essential legal compliance aspects, reducing the organization's exposure to potential legal risks and liabilities.
Moreover, attending this training fosters a workplace culture rooted in fairness, transparency, and empathy, even during challenging terminations. Participants learn to conduct termination meetings with professionalism, minimizing emotional distress and maintaining a positive work environment. The training addresses the vital aspects of post-termination responsibilities, including reference checks and workplace violence prevention, which are crucial for safeguarding both the organization and its employees.
In an era where reputation matters greatly, this training empowers attendees to protect their organization's image by handling terminations ethically and in alignment with legal standards. Ultimately, those who attend this training emerge with the confidence, knowledge, and practical skills to effectively manage terminations, reduce legal risks, and uphold the dignity and well-being of all involved parties, creating a win-win scenario for both employees and organizations.
Areas Covered in the Session:
- Type of Employees being terminated (At-Will, Government, Contract)
- Review of the Company Termination Policy: Different termination reasons
- Federal and State Laws Related to Wrongful Termination
- Pretermination checklists
- The 10 commandments for conducting a termination meeting
- Severance Pay, Waivers of Legal Rights and Unemployment Claims: Key considerations for individual terminations and group layoffs
- Post-termination legalities and workplace violence
Who Will Benefit:
- Small Business Owners
- CEO's
- CFO
- Company President
- HR
- Leaders
- Managers
- Team Leaders
- Project Managers
- Department Heads
- Supervisors and Anyone in Leadership Role
Carolyn D. Riggins Carolyn D. Riggins founded CDR Consulting Services, LLC, a consultancy firm focusing on helping businesses and organizations enhance their performance and leadership teams for success.
With Ms. Riggins' 35 years of experience in the financial industry working with businesses and 24 years of experience in management roles, her consultancy service provides invaluable insights and expertise to clients looking to improve their business and leadership capabilities.
CDR Consulting Services offers a range of services, including training, coaching, team development, and critical gap detection. Ms. Riggins works with CEOs, business leaders, and managers to identify areas of improvement within their organizations and provides customized solutions to address these areas. Her training and coaching programs are designed to help individuals and teams develop the necessary skills and knowledge to succeed in their roles.
Ms. Riggins' team development services focus on creating a culture of collaboration and communication within organizations. Through her team-building programs, she helps teams develop a shared vision, enhance their problem-solving abilities, and increase their productivity. Her critical gap detection services enable clients to identify and address gaps in their business performance and leadership teams, ensuring that their organizations are well-positioned for growth and success.
With CDR Consulting Services, clients can benefit from Ms. Riggins' extensive knowledge, experience, and expertise in the financial industry and leadership development. Her consultancy service provides customized solutions that help organizations build strong, successful leadership teams, and achieve their goals.
CDR Consulting Services offers a range of services, including training, coaching, team development, and critical gap detection. Ms. Riggins works with CEOs, business leaders, and managers to identify areas of improvement within their organizations and provides customized solutions to address these areas. Her training and coaching programs are designed to help individuals and teams develop the necessary skills and knowledge to succeed in their roles.
Ms. Riggins' team development services focus on creating a culture of collaboration and communication within organizations. Through her team-building programs, she helps teams develop a shared vision, enhance their problem-solving abilities, and increase their productivity. Her critical gap detection services enable clients to identify and address gaps in their business performance and leadership teams, ensuring that their organizations are well-positioned for growth and success.
With CDR Consulting Services, clients can benefit from Ms. Riggins' extensive knowledge, experience, and expertise in the financial industry and leadership development. Her consultancy service provides customized solutions that help organizations build strong, successful leadership teams, and achieve their goals.
Overview: In today's workforce environment, the way you handle and document a nonperforming employee is critical to your success or failure.
When a non-performing employee exhibits a negative behavioral characteristic that affects other employees, documentation is critical. This webinar will teach you what to do, when to do it, and how to handle documentation pertaining to a nonperforming employee.
Why should you Attend: You will gain a better understanding of how to handle and document a non-performing employee's behavioral issues during this webinar. Additionally, you'll get the opportunity to practice memorizing the following steps for dealing with a non-performing employee:
Areas Covered in the Session:
Who Will Benefit:
Why should you Attend: You will gain a better understanding of how to handle and document a non-performing employee's behavioral issues during this webinar. Additionally, you'll get the opportunity to practice memorizing the following steps for dealing with a non-performing employee:
- What should you document regarding a non-performing employee?
- When is the proper time to document a non-performing employee?
- Why is it necessary to handle a reissue employee?
- How to prepare a method of action for a non-performing employee?
Areas Covered in the Session:
- When is it the proper time to address the performance issues with a nonperforming employee?
- How to prepare documents for discussion with a nonperforming employee
- What is needed in documentation history of a nonperforming employee?
- Why is it necessary to document an unacceptable behavioral of a nonperforming employee?
- What happens when you decided to avoid dealing with the issues of a nonperforming employee?
- What actions are needed if a nonperforming employee has improved or has not improved their behavioral?
- How to keep your conversation focus on the current matter when discussing a nonperforming employee behavioral?
- Why is it critical to use the employee's handbook when dealing with a nonperforming employee matter?
- How to protect the company from being in a lawsuit concerning a termination or an unfavorable dismissal of a nonperforming employee?
- How to avoid the blame game of discrimination or harassment when addressing a nonperforming employee?
Who Will Benefit:
- Employee Management
- Performance Management
- Small Business Owners
- Leaders
- Managers
- Team Leaders
- Department Heads
- Supervisors and Anyone in Leadership Role
Carolyn D. Riggins Carolyn D. Riggins founded CDR Consulting Services, LLC, a consultancy firm focusing on helping businesses and organizations enhance their performance and leadership teams for success.
With Ms. Riggins' 35 years of experience in the financial industry working with businesses and 24 years of experience in management roles, her consultancy service provides invaluable insights and expertise to clients looking to improve their business and leadership capabilities.
CDR Consulting Services offers a range of services, including training, coaching, team development, and critical gap detection. Ms. Riggins works with CEOs, business leaders, and managers to identify areas of improvement within their organizations and provides customized solutions to address these areas. Her training and coaching programs are designed to help individuals and teams develop the necessary skills and knowledge to succeed in their roles.
Ms. Riggins' team development services focus on creating a culture of collaboration and communication within organizations. Through her team-building programs, she helps teams develop a shared vision, enhance their problem-solving abilities, and increase their productivity. Her critical gap detection services enable clients to identify and address gaps in their business performance and leadership teams, ensuring that their organizations are well-positioned for growth and success.
With CDR Consulting Services, clients can benefit from Ms. Riggins' extensive knowledge, experience, and expertise in the financial industry and leadership development. Her consultancy service provides customized solutions that help organizations build strong, successful leadership teams, and achieve their goals.
CDR Consulting Services offers a range of services, including training, coaching, team development, and critical gap detection. Ms. Riggins works with CEOs, business leaders, and managers to identify areas of improvement within their organizations and provides customized solutions to address these areas. Her training and coaching programs are designed to help individuals and teams develop the necessary skills and knowledge to succeed in their roles.
Ms. Riggins' team development services focus on creating a culture of collaboration and communication within organizations. Through her team-building programs, she helps teams develop a shared vision, enhance their problem-solving abilities, and increase their productivity. Her critical gap detection services enable clients to identify and address gaps in their business performance and leadership teams, ensuring that their organizations are well-positioned for growth and success.
With CDR Consulting Services, clients can benefit from Ms. Riggins' extensive knowledge, experience, and expertise in the financial industry and leadership development. Her consultancy service provides customized solutions that help organizations build strong, successful leadership teams, and achieve their goals.
Webinar# 3
How to Be a Customer Service Superstar
Overview: Research at the University of Texas found that customer satisfaction is no guarantee of customer loyalty - that loyalty only comes from customers who love you. Companies like Disney, USAA, Nordstrom Department Stores and Wegmans Supermarkets figured that out long ago so they provide customers with experiences that make customers love them.
Larry Johnson will show you how to make your residents love you.
Areas Covered in the Session:
Who Will Benefit:
Areas Covered in the Session:
- The "5/11 Squared Formula" as it applies to word-of-mouth advertising
- Creating positive customer perception from the first point of contact
- The importance of timely responses to customer requests
- How to manage resident expectations so you don’t disappoint them
- Identify five bonding behaviors that will put customers on their side
- The Lagniappe principle that will keep customers on your side
- Five critical questions to empower staff to solve customer complaints
- Turning complaints into opportunities to shine
- Twelve "no no's" guaranteed to get rid of customers
- How to deal with customer anger in a win/win way
- How to keep your cool when customers are nasty, impolite and rude
- Why delivering great customer service is good for your heart and soul
Who Will Benefit:
- Anyone who works with other people
Larry Johnson , CSP is the co-author of two top-selling books: Absolute Honesty: Building A Corporate Culture That Values Straight Talk And Rewards Integrity and Generations Inc. – From Boomers To Linksters – Managing The Friction Between Generations At Work. He’s also written for Huffington Post and has been quoted in the Wall Street Journal and the Harvard Business Review. He has been interviewed on CNN. Larry has written more than 200 published articles on the topic of improving organizational culture.
An in-demand speaker and organization culture expert, Larry has delivered more than 2000 paid presentations for association conferences, corporations, and government organizations including Texas Apartment Association, American Bus Association, SHRM (Society of Human Resource Management), National Apartment Association, American Health Care Association, Harley-Davidson, Southwest Airlines, Westinghouse and the Nuclear Regulatory Commission.
He’s also presented more than 300 webinars for his own clients and for various webinar companies. Larry’s Education & Designation
• M.A. Counseling Psychology - Northern Arizona University, Flagstaff AZ
• B.A. Education - Arizona State University, Tempe AZ
• CSP - Certified Speaking Professional from the National Speakers Association
Larry’s Experience
• 4 years in health care management
• 7 years as training manager in government and the private sector
• 35 years as president of his own training and consulting firm
An in-demand speaker and organization culture expert, Larry has delivered more than 2000 paid presentations for association conferences, corporations, and government organizations including Texas Apartment Association, American Bus Association, SHRM (Society of Human Resource Management), National Apartment Association, American Health Care Association, Harley-Davidson, Southwest Airlines, Westinghouse and the Nuclear Regulatory Commission.
He’s also presented more than 300 webinars for his own clients and for various webinar companies. Larry’s Education & Designation
• M.A. Counseling Psychology - Northern Arizona University, Flagstaff AZ
• B.A. Education - Arizona State University, Tempe AZ
• CSP - Certified Speaking Professional from the National Speakers Association
Larry’s Experience
• 4 years in health care management
• 7 years as training manager in government and the private sector
• 35 years as president of his own training and consulting firm
Overview: This will answer the question "what does a Compensation practitioner do"?
A formal Compensation program consists of six parts: Job Analysis, Job Descriptions, Job Evaluation, Pay Surveying Pay Range Construction, and In-Grade Pay Strategy. An optional seventh element is Incentive Pay Plans.
Within each of these areas, there is a role for the Compensation Analyst.
Why you should Attend: To understand the basic elements and activities of a COMPENSATION Department
Areas Covered in the Session:
Who Will Benefit:
Within each of these areas, there is a role for the Compensation Analyst.
Why you should Attend: To understand the basic elements and activities of a COMPENSATION Department
Areas Covered in the Session:
- This will answer the question "what does a Compensation practitioner do?
- The Program will describe the elements above and their framework in the Department
- Job Analysis: The Study of work. How does an Analyst collect the necessary information?
- Job Descriptions: What is the Analyst's role in this process? How is it done? Why is it important?
- Job Evaluation: How does an Analyst evaluate the relative worth of jobs?
- PaySurveys: What is the Analyst's role in obtaining pay data? How is it acquired?
- Pay Structures: What is a "pay structure"? How is it built? When does it change?
- In-Grade Pay Strategy: What are the options? What is "best"? How is the strategy administered?
- The Seventh Step: Incentive Plans: Do you need them? Which Plans? The Administrator's role
Who Will Benefit:
- Human Resource Managers
- Compensation Analysts
- Compensation Managers
David J. Wudyka, MBA, is the Managing Principal of Westminster Associates of Wrentham, MA (www.westminsterassociates.net). He has over thirty years experience as a Human Resource Consultant with a specialty in Compensation Consulting. David has taught extensively in colleges and universities such as UMass Boston, Bryant University, and the U.S. Coast Guard Academy. David is especially interested in how the HR Dept. can strengthen its role as a Strategic Partner in businesses today. He is writing extensively about how to improve pay transparency and to reduce the gender pay gap in ways that make sense for businesses of all sizes.
Webinar# 5
Coaching the Star Employee
Overview: You have a star employee on your team. This person does the right thing, the right way, every day.
This person never complains and gladly helps cover lunches, or stays late to find an error. This person will also help train new employees. You may be thinking "this employee doesn't need coaching. They already know everything. I should be coaching the underperforming employee." Many managers tend to overlook the star employee and focus on either underperforming or disengaged employees.
Your star employee definitely needs (and wants) coaching. You'll learn how in this webinar.
Why you should Attend:
Imagine if your top performing employee walked into your office and handed in her/his resignation letter. What would you do? How would you react?
If you have a star employee; you know, that wonderful employee that you don't want to lose, then you won't want to miss this webinar.
If you have an employee like this, you won't want to miss this webinar on Coaching the Disengaged Employee.
Areas Covered in the Session:
- What is coaching?
- How does coaching help the star employee?
- How to coach the star employee
- Branch Managers
- Vice Presidents
- Human Resource Managers
- Executive Leadership
Paul Nunn is a Sales and Leadership Trainer with over 25 years of training experience with community banks and credit unions across the country. He’s a certified leadership coach and has helped hundreds of bankers and leaders provide outstanding service by focusing on building a trusting relationship with the customer.
