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Overview: The question I get a lot is, “when should a supervisor issue a PIP”? First, performance improvement plans are not to be ‘issued’ like you would a speeding ticket. PIP's should be designed as helpful tools to assist employees on their path to performance improvement and success. Second, this type of tool can be initiated at any time the supervisor and/or the employee identifies a weak area that needs to be worked on.Shifting the concept of the purpose of PIP’s can go a long way in achieving positive and lasting results.

This course reviews the purpose of PIP's, communication skills, and what to do when outcomes are achieved, or not.

With this resource-loaded, fast-paced, and relatable course, you will receive tools, tips, and techniques to use to successfully lead your team. By the conclusion of this training, you will have actionable items and tools to implement the learning objectives and achieve sustained success.

Why should you Attend: Attending this training will help you and your team grow professional skills and discover how to work towards continued success for yourself, your team, and your organization. It will help you to advance your current success, boost your chances to meet your future goals and aspirations, and to inspire others to follow your lead. Further, this course will help your team better understand company-wide expectations of individuals and teams to achieve desired results. When workplaces incorporate these cultural principles, the work environment becomes a place to look forward to coming into with enthusiasm. If developing your skills aren’t prioritized by you or your organization, you risk individual, team, department, and organizational failure without everyone reaching their full potential.

Areas Covered in the Session:
  • Understand the purpose of PIP’s
  • Explore when to use PIP’s
  • Identify communication skills necessary for positive outcomes
  • Recognize what to do at the conclusion of the PIP
  • Learn tips and techniques
  • Discover best practices that are right for you and your organization
  • Determine expectations and responsibilities
  • Know where to go for more information

Who Will Benefit:
  • Human Resources
  • Medical
  • Legal
  • Hospitality
  • Transportation
  • Government
  • Sales
  • Communications
  • Education
  • Insurance
  • Science
  • Engineering
  • Banking
  • Non-Profit
  • Fitness
  • Investment
  • Realty
  • Marketing
  • Construction
  • Human Resource Professionals
  • Supervisors
  • Managers
  • Business Owners
  • CEO's
  • COO's
  • CHRO's
  • Presidents
  • Vice Presidents
  • Employees
Deborah Jenkins, PHR, SHRM-CP, has over twenty years of experience as an Accounting and Human Resources (HR) Professional. She has served in senior leadership roles as well as supporting businesses as a generalist, payroll specialist, training and development provider, and benefits administrator. The variety of industries she has contributed to span the public, private and non-profit sectors. From this, Deborah has derived a broad understanding of the challenges facing business leaders, HR professionals, and all personnel. After having spent years broadening her skills, knowledge, and experience, Deborah now services her clients as a Human Resources Consultant, Leadership Trainer, Motivational Speaker and Executive Coach through her business, HR Solutions, LLC.

To prepare her for these opportunities, Deborah received a Human Resources Management Bachelor’s Degree from Park University and an Accounting Associate Degree from the University of Great Falls (now the University of Providence). She further is a certified Human Resources Professional from some of the leading associations in the world, including a Professional in Human Resources (PHR) from the Human Resources Certification Institute, a Society for Human Resource Management Certified Professional (SHRM-CP), and a Toastmasters Competent Leader (CL). To offer additional value-added tools to her services, Deborah has completed training and is an Authorized Partner and Trainer with Wiley’s Everything DiSC®.

Deborah understands that learning is a lifelong adventure, and she continually pursues personal and professional development. One way she accomplishes this is by participating in Toastmasters International since 2010. By serving in each role repetitively, she continues to develop her speaking, organizational, and leadership skills. She also believes in giving back to her community and has been a very active board member for several non-profit organizations including local Toastmasters Chapters and both the local Society of Human Resource Management (SHRM) chapter as well as the Montana State Council SHRM.

By sharing knowledge, inspiring others, and continually pursuing personal growth, Deborah aspires to ignite both individual and corporate success, thus enhancing overall well-being and shared fulfillment. Her goal is to assist others to develop more effective communications, supportive collaboration, and harmonious concord to reach superior streamlined, successful, and enjoyable results. Starting her own business in 2013 allows her to allocate her energies to accomplish this mission and focus in the areas she’s most passionate about: Workforce Training, Leadership Development, Success Consulting, and Motivational Speaking.

When Deborah is not working, learning, or volunteering her time, she enjoys hanging out with her high school sweetheart husband, their two amazing daughters, and adorable grandson, spending time outdoors with Mother Nature, and taking in the arts and entertainment offered in her home state of Montana and beyond.

Overview: If you have an employee that is consistently missing goals or is making frequent mistakes, there is probably a good reason why. Part of your role as a leader and coach is to identify what’s in the way of their performance. By asking the right questions, coaching can help identify the reason and get them on the path to being a high performer. Why should you Attend: You’ve got an employee who is making mistakes. Or maybe this person isn’t reaching a goal that’s been given. What do you do? Send the person back through training? Put them on a performance improvement plan? Or coach them?

If you have an employee like this, you won’t want to miss this webinar on Coaching the Underperformer.

Areas Covered in the Session:
  • Why do employees underperform
  • Identify the cause
  • Ask the right questions to help the employee find the solution

Who Will Benefit:
  • Branch Managers
  • Vice Presidents
  • Human Resource Managers
  • Executive Leadership
Paul Nunn is a Sales and Leadership Trainer with over 25 years of training experience with community banks and credit unions across the country. He’s a certified leadership coach and has helped hundreds of bankers and leaders provide outstanding service by focusing on building a trusting relationship with the customer.

Overview: Having difficult conversations isn't fun for anyone. Telling someone they don't smell nice, saying no to a client, or having to tell someone they no longer have a job is something that no one looks forward to. We feel anxious and uncomfortable. Yet, our roles often demand that we know how, and are willing to have those difficult conversations. We need to be effective and build trust and respect, without damaging relationships along the way.

Why you should Attend: This webinar will show you what you need to know to have difficult conversations. They won't be fun, but they will be done professionally and respectfully.

Areas Covered in the Session:
  • Identifying your strengths and weaknesses prior to your difficult conversation
  • 10 tips for handling difficult conversations
  • Giving negative feedback and ensuring it is "heard"
  • What to say, how to say it, when to say it, all the while being in complete control of your emotions
  • A step-by-step model to make it easy to follow

Who Will Benefit:
  • All
Rhonda Scharf CSP, HoF Insightful humorous entertaining even contagious words that are often used to describe Rhonda Scharf. A speaker with the uncanny ability to look at the normal and see something quite different.

Rhonda is a Professional Speaker and member of the Canadian Speaking Hall of Fame, Trainer and Author, based in Ottawa. She has spoken to tens of thousands of people in dozens of different countries.

Rhonda will share some things she has learned to help you excel in your work environment, emerging at the end of the day with a smile and a sense of accomplishment. Audiences far and wide sing her praises for her relevant and useful tips on administration, communication and workplace effectiveness! From efficiency to the future of work; Rhonda has the info to help you thrive!

She knows how to make you laugh and she knows how to get you to question why you do what you do. Her natural warmth and sincerity are balanced by a healthy sense of the absurd, a combination that is useful in any situation.

Rhonda has written eight books, with her latest “Alexa is Stealing her Job” and her best-seller “Common Sense is NOT Common Practice” still available.

Rhonda’s professional speaking career began at age two… when her mother would offer her 25 cents to be quiet for five minutes!

Overview: According to a recent survey, two out of every three employees believe that the communication between departments within their organization is poor. But it can be fixed. For departments to work together, they must master clear and regular communication, build trust, avoid conflict, and break down information silos are essential to ensure success and productivity.

This webinar will show you how.

Why should you Attend: Does communication break down between departments in your organization? You are not alone. We know that when communication does break down, the business struggles to be efficient and productive. It harms many companies.

Areas Covered in the Session:
  • The top 10 ways to ensure regular and effective communication between departments
  • Tips for setting company-wide objective
  • Breaking down information silos
  • Building trust
  • Avoiding conflict and finger pointing

Who Will Benefit:
  • Manager
  • Supervisor
Rhonda Scharf CSP, HoF Insightful humorous entertaining even contagious words that are often used to describe Rhonda Scharf. A speaker with the uncanny ability to look at the normal and see something quite different.

Rhonda is a Professional Speaker and member of the Canadian Speaking Hall of Fame, Trainer and Author, based in Ottawa. She has spoken to tens of thousands of people in dozens of different countries.

Rhonda will share some things she has learned to help you excel in your work environment, emerging at the end of the day with a smile and a sense of accomplishment. Audiences far and wide sing her praises for her relevant and useful tips on administration, communication and workplace effectiveness! From efficiency to the future of work; Rhonda has the info to help you thrive!

She knows how to make you laugh and she knows how to get you to question why you do what you do. Her natural warmth and sincerity are balanced by a healthy sense of the absurd, a combination that is useful in any situation.

Rhonda has written eight books, with her latest “Alexa is Stealing her Job” and her best-seller “Common Sense is NOT Common Practice” still available.

Rhonda’s professional speaking career began at age two… when her mother would offer her 25 cents to be quiet for five minutes!

Overview: In the workplace, the insidious nature of gossip can corrode trust, hinder productivity, and give rise to a toxic work environment. Empower yourself with the strategies to quell rumors, eliminate distractions, and steer your team toward a workplace marked by respect and open communication.

Why should you Attend: By confronting the impact of gossip, distinguishing between harmful rumors and constructive conversations, and providing you with the tools necessary to proficiently tackle workplace gossip, this presentation empowers leaders and employees to maintain a productive, positive, and gossip-free workplace. Discover the key to fostering a work environment that's not only productive but also marked by positivity and freedom from gossip's detrimental influence. Don't wait-unlock your team's potential and create a gossip-free future today.

Areas Covered in the Session: Key Messages:
  • Workplace gossip can erode trust and hinder productivity
  • Differentiating between rumors, conversation, and gossip is key to addressing the issue
  • Effective leadership can create a culture of open communication and reduce gossip

Participants Will:
  • Strategies to differentiate between rumors, conversations, and gossip
  • Techniques to prevent and address gossip in the workplace, even when it is about you
  • Leadership skills to foster a gossip-free culture
  • Practical steps to mitigate the consequences of workplace gossip and the gossip paradox
  • Methods to empower employees to contribute to a respectful work environment

Benefits Summary:
  • Enhanced Workplace Culture: Foster a respectful and open work environment where trust and collaboration thrive
  • Increased Productivity: Minimize distractions and improve focus by reducing the prevalence of gossip
  • Stronger Leadership: Develop leadership skills to address and prevent workplace gossip effectively
  • Employee Empowerment: Equip employees with tools to create a more positive workplace culture
  • Reduced Conflict: Address and prevent conflicts arising from gossip, leading to smoother team dynamics
  • Protection of Reputation: Safeguard individual and organizational reputations from the damaging effects of gossip

Join us for "Gossip-Free Zones: Leadership Techniques to Quell Office Chatter" and transform your workplace into a gossip-free, respectful, and productive space.

Who Will Benefit:
  • Human Resources Professionals
  • Health and Safety Reps
  • Union Reps
  • Supervisors, Manager, Directors (Team Leads)
  • Executive Directors Not-For-Profit
  • Business Owners, Entrepreneurs
  • C-Suite
Beverly Beuermann-King specializes in working with people and organizations who want to control their reactions to stress, build resiliency against life's challenges and live healthy, successful lives using her S-O-S Principle™.

Beverly launched her company in 1995, and since then she has helped teams from a wide range of industries to be happier, engaged, and successful. Audiences discover the right strategies to improve their health, manage their challenges, and enhance their life’s satisfaction.